Refund Policy

RETURN SERVICE

Yellowcab-shoes.com uses a cooling-off period of 14 days. You can return all items free of charge within 14 days of receipt, under certain conditions. (free of charge only from the Netherlands)

REQUIREMENTS

  • Items must be returned in the original packaging.
  • When returning the items, always include the return form.
  • We cannot take back worn and/or damaged items.
  • Price tags and item tags may not be removed from the item.


METHOD OF RETURNS FROM THE NETHERLANDS

  1. Download our return form via this   link . Fill in the return form and add it to your return package.

  2. Create a free shipping label by registering your return via this   link .
  3. After you have entered all your details, you can download your shipping label or use the link from the confirmation email.
  4. Print out the shipping label and attach it carefully to your package.

  5. Drop off your return shipment free of charge at the nearest DHL service point. Click here to find a DHL ServicePoint near you.
  6. As soon as the return shipment has been processed by DHL, you will receive an email with a confirmation that your return order has been sent.

METHOD OF RETURNS FROM ABROAD

  1. Download our return form via this   link . Print this out and cut off the bottom with the return address and stick it on the shipping box. Fill in the return form and add it to your return package.
  2. Drop off your return shipment at the nearest post office in your area.
  3. As soon as the return shipment has been processed by us, you will receive the purchase amount refunded to the account.

Return address:

Yellow Cab Shoes

South Hollandsedijk 181

5171 TM

Kaatsheuvel

PROCESSING AND REFUND

After returning your package, you will receive the amount paid back to your account as soon as possible (within 7 days at the latest). If you have not received a refund after 7 days, please contact us via info@yellowcab-shoes.com.