Tangoshoes.com uses a cooling-off period of 14 days. You can return all items free of charge within 14 days of receipt, under certain conditions. (Free of charge only from the Netherlands & Belgium)
- Items must be returned in the original packaging.
- Always send the return form when returning the items.
- We cannot take back worn and/or damaged items.
- Price tags and item tags may not be removed from the item.
METHOD OF RETURNS FROM THE NETHERLANDS & BELGIUM
- Fill in the return form and add it to your return package. If you have not received a return form, please download the return form via this link.
- Create a free shipping label by registering your return via thislink .
- After you have filled in all your details, you can download the shipping label or use the link from the confirmation email.
- Print out the shipping label and attach it carefully to your package.
- Hand in your return shipment free of charge in the Netherlands at the nearest DHL service point and in Belgium at a Bpost drop-off point. Clickhere to find a DHL ServicePoint near you and here to find a Bpost drop-off point.
As soon as the return shipment has been processed by DHL or Bpost, you will receive an email with a confirmation that your return order has been sent.
METHOD OF RETURNS FROM ABROAD
- Download our return form from thislink.Fill in the return form and add it to your return package.
- Write the return address (see below) on your package and hand it in at the nearest post office in your area.
South Hollandsedijk 181
As soon as the return shipment has been processed with us, you will receive the purchase amount refunded to the account.
PROCESSING AND REFUND
After returning your package, you will receive the amount paid back to your account as soon as possible (within 7 days at the latest). If you have not received a refund after 7 days, please contact us via email@example.com